Panda Websites

AEO Services Melbourne

Get Found in AI Searches like ChatGPT, Google AI Overviews & Perplexity

Partner with Panda Websites, Melbourne's
AEO specialists.

When someone asks ChatGPT or Google’s AI Overviews for a recommendation in your industry, is your business part of that answer? AEO, or Answer Engine Optimisation, is the process of structuring your website so AI tools can understand it, trust it, and draw on it when they’re forming an answer.

As an AEO agency in Melbourne, we combine structured content, schema markup, and AI readability work to improve your chances of being part of those answers. No one, including us, can guarantee a specific AI tool will name your business on any given day. What we can do is put your site in the strongest possible position to be understood, trusted, and drawn on by the AI systems your customers are already using.

We’re upfront that AEO doesn’t work like a ranking guarantee. Nobody in this industry can offer that, and we won’t pretend otherwise. What we offer is a clear, tested process for improving how AI tools read and trust your site, with regular reporting so you can see what’s actually changing.

Phone screen showing an AI chatbot answer that names a Melbourne business, with a cited source card
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Why this is worth doing now

More of your customers are starting their research by asking an AI tool a question, rather than typing a search into Google and scrolling through links. That doesn’t replace traditional search. Most people still do both. It does mean there’s now a second, newer place where your business either shows up or doesn’t. Getting your site AI readable now puts it in a stronger position as this continues to grow, rather than trying to catch up later when it becomes standard practice.

AEO works alongside our SEO services in Melbourne, helping your business build visibility across both traditional search results and AI-generated answers.

What AEO actually changes

 

Being findable on Google is no longer the whole picture. AEO work is aimed at the layer above that. It’s about how AI tools read, interpret, and decide whether to draw on your site when someone asks a question in your space.

Clearer signals for AI tools to read

We structure your content and add schema markup so AI systems can more easily understand what your business does and who it's for. It's the same groundwork that makes your site easier for people to understand too.

Content built to be quoted, not just read

Direct, well-structured answers to real questions are more likely to be picked up and referenced by an AI tool than a page written for search engines alone.

A head start while this is still new

Most Melbourne businesses haven't touched this yet. Doing the groundwork now means you're not starting from scratch when it becomes standard practice.

Our AEO approach

We start by finding out where you actually stand. Before touching anything, we manually test how ChatGPT, Perplexity, and Google AI Overviews respond to real questions in your industry. This shows whether your business is appearing at all and where the gaps are. It becomes the baseline we measure every change against.

This is the technical layer AI tools rely on to understand what your business actually does. We implement and validate structured data, including Organization, Service, LocalBusiness, FAQPage, and more, so machines aren’t left guessing at information a human visitor would pick up instantly.

AI tools favour content that answers a question directly and clearly, near the top of the page, not content written to satisfy a keyword. We research the real questions your customers are asking and restructure your content so the answer is easy to lift and easy to trust.

Some pages don’t need new content. They need the existing content rewritten so it’s actually usable by an AI system. We rework page structure, headings, and phrasing so key information is clear and extractable, without changing what makes the page work for human readers.

Because there’s no published ranking system for AI answers, the only honest way to know if something’s working is to keep testing. We re-run the same set of real queries over time and report back on what’s changed. That includes when nothing has changed, so you’re never left guessing.

Our step-by-step approach.

Our AEO services follow a clear, structured approach tailored to your business. Discover more about our process and how we work with clients from strategy through to implementation.

1. Discovery & Strategy

We start by understanding your business and the real questions your customers are likely asking AI tools when researching your industry.

2. AI Visibility Check

We manually test a set of real, relevant queries across ChatGPT, Perplexity, and Google AI Overviews to see where your business currently stands.

3. Question Research

We identify the specific questions worth targeting. These are the questions your ideal customers are actually asking, not just guesswork.

4. Strategy Development

We put together a plan covering the schema, content, and structural changes needed, tailored to your business rather than a generic checklist.

5. Implementation

We add schema markup, restructure content, and build clear, direct answers across your key pages.

6. Testing & Reporting

We re-run the same queries over time and report back on what’s changed. We’re upfront when something hasn’t moved yet, not just when it has.

Get Started With A Free AI-Readability Audit

What our clients are saying.

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Madelaine Pelser profile picture
Madelaine Pelser
11 October 2026
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Andrew and Jocelyn and their team were very friendly and helpful and developed a perfect website for my small business at its inception, at a reasonable cost. They provided the hands on support and guidance I needed along the way and I recommend them to any-one needing expert website assistance.
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Anita Smith
11 August 2026
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I was looking for a website company to help build our website and lift our business profile for our singing school A Major Music Academy. You could tell from their website and work examples shown, that being a small team, they would give the time needed to tailor to your specific needs. Andrew, Jocelyn and Hannah did just that! They are professional with their work and communication and didn’t rush me at all. They made sure we got everything the way I wanted it. If you want your website looking professional at an affordable price, by a team that will pay attention to detail and listen to your needs, I highly recommend Panda!
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Jon Coe
23 April 2026
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Panda did a wonderful job greatly enlarging my website. They listened, understood and delivered the unusual look & feel I was after, exceeding my expectations...and the technical parts also work well. Importantly, they are onboard with minor future changes and additions. Jon Coe Design.
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Craig Mayfield
25 March 2026
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Like finding a diamond in the rough. Great company and excellent service.
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Melbourne Body Composition Analysis
25 March 2026
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Panda Websites has been incredible! From the start, they’ve ensured that my website is not only secure but always up-to-date with the latest features and security measures. The team’s expertise in SEO has made a huge difference; they really understand what my website needs to climb the rankings. Because of their detailed approach, my site is now performing better than ever. It’s user-friendly, easy to navigate, and works flawlessly, which has led to a noticeable increase in my business income. I couldn’t be happier with the results and ongoing maintenance. Thank you.
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Laura Haseler
3 February 2026
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I am so glad that I chose Panda Websites to build my website. The website is fantastic and I have had many positive comments and feedback about how good it is! All of my communications with Andrew and Jocelyn, from my initial enquiry through to the completed website being delivered, have been prompt and so helpful. I really appreciated their expertise and effort in building my site and also the guidance and advice that they provided to me along the way. Many thanks 😊
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Kylie Wilkinson
2 February 2026
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I recently used Panda for my new business website, Evolve Pilates Berwick. From the beginning Jocelyn, Andrew & Hannah were fantastic to deal with. They took the time to understand exactly what my vision was for the studio so they could build a website that had the exact same feel & energy & they nailed it. From the colours, to the layout, and all the extra features they suggested to make it more user friendly the final product was everything I wanted & more! I could not recommend this team more. Professional & responsive, you won’t regret working with Panda!
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Angela McPhee
19 December 2025
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The team at Panda Websites fantastic - efficient service lifting our business profile - highly recommended
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Stacey Brennan
17 December 2025
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Andrew and his team create so much more than great quality websites. They provide great advice around SEO and Google profiles. Very knowledgeable. Highly recommend.
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Hemant Pathak
16 December 2025
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Amazing and extensive knowledge. With Panda Websites - you are in the right hands. Be it Website creation, maintenance, SEO, Google Business Profile or AI. Highly recommended.

Why AI search is worth paying attention to

Research is starting earlier

More people ask an AI tool before they ever search Google or visit a website.

Fewer sources get mentioned

Where a search results page shows ten links, an AI answer might only name two or three businesses.

It builds on what you're already doing

AEO work reinforces your existing SEO rather than replacing it.

melbourne seo

More services we offer

Ongoing Website Maintenance

Keep your website up to date, backed up, and secure with regular updates and performance monitoring.

Website Refreshes & Re-Designs

We modernise outdated sites with improved visuals, layout, and functionality — without losing your brand identity.

Google Business Profile Setup

Get found locally by having us set up or optimise your Google Business listing for better visibility and reviews.

Custom WordPress Design

Flexible, SEO-ready WordPress sites built for your brand — easy to manage, mobile-friendly, and completely template-free.

Frequently asked questions.

Have More Questions?

AEO (Answer Engine Optimisation) is the work of structuring a website so AI tools like ChatGPT, Google AI Overviews, and Perplexity can understand it, trust it, and draw on it when forming an answer. It’s a newer term, and most people haven’t heard it before — the plain-English version is “getting your business found in AI search,” not just Google.
No, and we’d be wary of anyone who claims they can. There’s no published ranking system for AI answers the way there is for Google search. What we can do is improve how readable, structured, and trustworthy your site is to AI systems, which improves your odds over time.

Yes, though they overlap. SEO is about ranking in traditional search results; AEO is about being understood and cited inside an AI-generated answer, which draws from a much smaller pool of sources than a typical results page.

We manually test a set of real, relevant queries across ChatGPT, Perplexity, and Google AI Overviews before we start, and again over time, so you can see what’s actually changed rather than taking our word for it.

It varies a lot more than traditional SEO does, since AI tools update frequently and unpredictably. We’d rather set that expectation honestly than promise a timeline we can’t back up.

It’s worth considering if your customers research online before buying — AI tools are an increasingly common part of that research, and strong SEO alone doesn’t guarantee an AI tool will draw on your site.

Certified Melbourne web designers & SEO specialists

Our team has been trained, coached and certified by the founder of the eBusiness Institute of Australia. We are experts in Online Digital Marketing.